Our Story
We combine manufacturer certifications with a commitment to clear communication and documented quality.
Professional Roofing Since 2018
NC Roofing Service and Repair, LLC was founded in 2018 by Randy Butler, a Rougemont native with a passion for quality craftsmanship and honest service.
What started as a commitment to serve our neighbors has grown into one of the Triangle's most trusted roofing companies — built on a foundation of integrity, expertise, and genuine care for every customer.
We're not a franchise or a fly-by-night operation. We live and work in this community, and our reputation matters to us. That's why we treat every roof like it's our own home.
Certified, licensed and insured — local roofing professionals you can trust.
Randy Butler
Owner & Founder
View Randy's card- Rougemont, NC Native
- GAF, Owens Corning & CertainTeed Certified
- FORTIFIED by IBHS Certified
- BBB A+ Accredited (Since 2023)
Real People. Real Triangle Roofers.
Tap any team member for their personal card — call, text, save to your contacts, or request a free inspection that routes directly to them.
Field Leadership
The roofer who shows up at your house — by name, by territory.
Randy Butler
Owner & Founder
Greater Durham & Chapel Hill
“Rougemont native. Roofing the Triangle since 2018.”
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Mike Villarreal
Territory Lead — Raleigh Metro
Greater Raleigh
“Wake County's direct line to a real roofer.”
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Marvin Jackson
Territory Lead — Granville
Greater Granville
“Granville County born and raised. Your neighbor on the roof.”
View cardOperations
The crew that keeps every job on schedule and every customer in the loop.
Bill Lloyd
Operating Partner
“The partner making sure we run as well as we roof.”
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Makenzie Flack
Operations & Customer Care
“When you call us, she's the reason nothing slips.”
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The Drone GuyMax Taylor
Aerial & Drone Inspections
“The Drone Guy — eyes in the sky on every Triangle roof.”
View cardBuilding Trust Since 2018
Certifications Earned
GAF, Owens Corning, and CertainTeed certified
BBB Accredited
Earned BBB A+ accreditation in May 2023
Serving the Triangle
Protecting homes across Durham, Raleigh, and beyond
Modern Tools, Better Results
We invest in the latest technology to provide accurate assessments and superior service.
EagleView Imaging
Satellite and aerial imaging for precise roof measurements and accurate estimates.
PLRB Weather Mapping
Advanced weather data to document storm damage for insurance claims.
Digital Thermal Testing
Infrared technology to detect hidden moisture and air leaks in your roof.
What to Expect from a Professional Roofer
Not all roofing contractors are created equal. Here's what you should look for — and what NC Roofing Service provides.
Proper Insurance
A professional roofer should carry a true roofing insurance policy — not just a general contractor policy. This matters because roofing has specific risks that require specific coverage.
What to look for:
Covers damage to your home and possessions during the project
Not just one person — protects you from liability if a worker is injured
$2 million general liability coverage with full crew workers' compensation. We carry a true roofing policy that fully protects your home and everything in it.
Manufacturer Certification
Certification from shingle manufacturers isn't just a badge — it directly determines what warranty you can receive. Different certification levels unlock different warranty options.
Certification Levels (Example: GAF):
Standard manufacturer warranty only
Unlocks premium warranties up to 50 years with workmanship coverage
Similar premium warranty options from CertainTeed
Certified by GAF, Owens Corning, AND CertainTeed — giving you access to the best warranties available from all three major manufacturers. Plus FORTIFIED certification from IBHS.
Watch Out for "Storm Chasers"
After major storms, out-of-state contractors often flood the area offering cheap repairs. Many lack proper insurance, certifications, or local accountability. They do the work, cash the check, and disappear — leaving you with no recourse if problems arise. Always verify insurance and certifications before signing anything.
A new roof doesn't have to wait for a windfall.
Roofs rarely break on a convenient schedule. We partner with two reputable lenders so you can move forward right away — and pay over time on terms that actually fit your budget. Soft credit check, no impact to your score, options in minutes.
Service Finance Company
Established, FHA Title I–licensed.
Traditional installment loans with promotional and standard terms. A good fit if you want a single, well-known lender and predictable monthly payments. Service Finance has been financing home-improvement projects nationwide for decades.
Best for:
- Standard 5–10 year terms
- Fixed monthly payments
- Qualified credit profiles
Enhancify
30+ lenders compete for your application.
One short form, multiple offers side by side — including 0% promotional plans when you qualify. Funding up to $200,000 with credit profiles from 550 to 850. Most homeowners see options in under two minutes.
Best for:
- Shoppers who want choice
- 0% promo offers when eligible
- Wider credit range (550 – 850)
Financing is optional, never pushed. We talk numbers only after a real inspection and a written scope of work — so you know exactly what you're paying for before any application is signed.
What We Stand For
Quality
Highest level of service and quality workmanship on every project.
Honesty
Transparent pricing and honest recommendations — always.
Community
We live here too. Your community is our community.
Satisfaction
Your complete satisfaction is our ultimate goal.
Ready to Work With Us?
Get a free assessment and consultation. No obligation, no pressure — just honest advice from local experts.